Returns & Exchanges

At Karup, we want to ensure your new furniture helps you live big, which is why we offer a 30-day return window for all items in their original condition. If your purchase doesn't perfectly fit your space, our streamlined process makes returning or exchanging simple and stress-free.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Carefully disassemble the furniture and pack it into its original boxes with all protective inserts to prevent damage during transit.

• 3.
  Schedule a Pickup

  Choose a convenient date for our specialized furniture courier to collect the items directly from your doorstep.

• 4.
  Receive Your Refund

  Once our warehouse team inspects the returned goods, we will issue a full refund to your original payment method within 5-7 business days.